Privacy Policy

Vorrex LLC ("Vorrex," "we," "us," or "our") operates the Vorrex mobile apps and the website at vorrex.fit (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, who processes it for us, what other people can see, and the choices you have.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Account Information

When you create an account, we collect your email address and a password (stored only as a secure hash). You can add a display name, a @handle, a bio and a profile photo.

Fitness Profile

To build your plans we collect your age, biological sex, height, weight, goals, experience level, schedule, available equipment, injuries or limitations you tell us about, exercises you like or want to avoid, and your time zone. You can change any of this in the app.

Training and Nutrition Data

We store the workouts you log (exercises, sets, reps, load, RPE, notes), your plans, templates and custom exercises, weekly check-ins, your daily check-ins (how you slept, how sore you are and your energy, each on a 1–5 scale, kept for a year), and the food, water, body-weight and body-measurement entries you record, plus saved recipes and meal plans. This powers your progress, streaks and coaching.

Photos and Video

We store photos you upload: your profile photo, photos in posts and direct messages, and screenshots attached to reports or feedback. Food and menu photos you ask the app to analyse, and form-check videos, are sent for AI analysis and are not stored by Vorrex (see section 4).

Health & Fitness Platform Data (Health Connect & Apple Health)

With your explicit, per-permission consent, Vorrex reads and writes the following data through Android Health Connect and Apple Health (HealthKit). You grant each permission individually and can revoke any of them at any time. Vorrex requests only what a feature you use needs.

• Read — Body weight: to import your weigh-ins into your Vorrex weight log and progress charts.
• Read — Sleep, Resting heart rate, Heart rate variability, Heart rate: to compute a daily readiness score that reflects how recovered you are and, if you enable it, to suggest adjustments to that day's workout. The readings themselves (last night's sleep, resting heart rate, heart rate variability) are shown beside the score in the app. When your watch records no resting heart rate, it is estimated from your lowest heart rate of the day.
• Read — Steps, Active energy burned: to adjust your daily calorie target to your real-world activity. Today's step count is shown with your food log.
• Read in the background (Android): with your permission, Vorrex reads the recovery data above (sleep, resting heart rate, heart rate variability and heart rate) while the app is closed, so your morning briefing and recovery alerts reflect last night before you open the app. No other data is read in the background, and you can turn this off in Health Connect at any time.
• Write — Exercise / workout sessions: when you finish a workout in Vorrex, we write it back so it counts toward your activity and appears alongside your other workouts.

What leaves your device. Body weights you import are saved to your Vorrex weight log, sync to your account, and are used in coaching like any weight you type in. Raw sleep, heart-rate, heart-rate-variability, step and active-energy records stay on your device. Only what is computed from them is sent to our servers and AI providers: the readiness score and band, with short plain-language reasons (for example "short sleep"); when you ask for a training plan, whether your sleep or heart-rate variability has run below your own usual for the past week (only yes or no and which of the two, never the readings); and today's activity adjustment to your calorie target. We never sell health data, use it for advertising, or share it with anyone other than the service providers in section 5.

Your control. You can grant or revoke each health permission at any time in Android Health Connect, the Apple Health app, or in Vorrex under Settings → Data & devices, where "Your health data" lists every type Vorrex reads, why, and its latest value. Revoking a permission stops all further access to that data type. Data held in Health Connect or Apple Health stays there and is managed by you; uninstalling Vorrex does not delete it.

Community and Social Data

If you use community features, we collect and store:

• Hub memberships — which Hubs you belong to and your role in them
• Posts, comments and reactions — in Hubs and on the feed, including workout and PR shares
• Direct messages — messages you exchange with other users. When you edit or unsend a message, we keep its earlier version so reports can be reviewed; it is deleted with your account
• Follows and friend requests
• Blocks and mutes — used to enforce visibility restrictions
• Reports — the report, the content flagged, any screenshot you attach, and the outcome
• Online presence — whether you are currently active in the app

Apple Music Data

If you connect Apple Music, a Music User Token is stored on your device. To curate DJ Vorrex sets, the app reads the artists in your heavy rotation and recently played, keeps that list on your device, and sends the artist names to our AI provider when it builds a set. We do not store your listening history on our servers. You can disconnect Apple Music at any time in Settings.

Voice and Calendar

Voice input is transcribed by your phone's built-in speech recognition; Vorrex receives only the text. If you allow calendar access, calendar entries the app reads stay on your device.

Purchases

We store your subscription status and the identifiers Apple, Google or Stripe give us for your purchase (such as a transaction ID or customer ID). We never receive or store your card details.

Diagnostics and Analytics

We use Sentry to collect crash reports and errors from the Android app and the website. On the website, Sentry may also record a replay of the page for a sample of sessions and when an error occurs; on-screen text, form inputs and images are masked, so a replay shows page structure, not your content. Vercel Analytics counts page views on vorrex.fit without cookies. The apps record in-app events (such as screens opened and features used), linked to your account and kept for 90 days; you can turn this off in Settings → Share usage data. We also log each AI request's feature, model and token usage to manage cost and limits.

Push Notifications

If you allow notifications, we store your device's push token to deliver them.

Age Verification

When you set up your profile, in the app or on the web, we ask for your age and do not accept an age under 13. The apps also ask you to confirm that you are 13 or older. We store the age you enter with your profile. We do not independently verify your age, but providing a false age or confirmation constitutes a violation of our Terms of Service.

• To provide, maintain, and improve the Service
• To generate workout plans, meal plans, coaching replies, nutrition estimates and form feedback with AI (section 4)
• To read health and fitness data you authorise via Health Connect / Apple Health, and to write your completed workouts back
• To curate workout music via Apple MusicKit
• To sync your data across the apps and the web portal
• To run community features — Hubs, the feed, direct messages, follows, leaderboards, challenges and presence
• To review reports and enforce our Terms of Service, including suspensions and bans
• To send service emails and notifications, such as moderation outcomes and account notices
• To respond to your support requests
• To diagnose crashes and understand which features are used

We do not sell or share your personal information, including for cross-context behavioural advertising. We do not use your data for advertising.

To run AI features, the apps and website send the data each feature needs to our AI providers, through our own servers:

• Anthropic (Claude) — your fitness profile, goals, injuries and preferences, recent workouts, nutrition logs, body weight (including weights imported from Apple Health or Health Connect), your readiness score and its reasons, today's activity adjustment to your calorie target, your daily check-ins (sleep, soreness and energy), coach chat messages, food and menu photos you choose to analyse, and Apple Music artist names when you use DJ Vorrex. To decode a restaurant item, the item's name may be looked up on the public web.
• Google (Gemini) — form-check videos you choose to analyse. They are recorded without sound and uploaded to Google for analysis. Vorrex never stores them; Google holds the upload temporarily and deletes it automatically.
• Moderation — reports you submit (including any screenshot and the reported content) and feedback you send are summarised by Claude to help us review them.

Under our commercial agreements with these providers, they do not use this data to train their models. AI output can be wrong; see our Terms of Service.

These companies process data on our behalf, each under its own privacy policy:

• Supabase — accounts, database and file storage. Privacy Policy
• Vercel — website and API hosting, cookieless page analytics. Privacy Policy
• Anthropic — AI plans, coaching, nutrition estimates and moderation summaries. Privacy Policy
• Google — Gemini form analysis, and Firebase Cloud Messaging for Android notifications. Privacy Policy
• Apple — MusicKit, Apple Push Notification service, and App Store purchases. Privacy Policy
• Google Play — in-app purchases on Android. Privacy Policy
• Stripe — subscriptions bought on vorrex.fit. Privacy Policy
• Sentry — crash and error diagnostics. Privacy Policy
• Resend — account and service email. Privacy Policy
• USDA FoodData Central and Open Food Facts — food lookups. Only barcodes and search text are sent; Open Food Facts is queried directly from your phone.
• GIPHY — GIF search. Only your search text is sent. Privacy Policy
• GitHub — stores encrypted database backups. Privacy Statement

Some of your information is visible to other people. Here is exactly what.

Your public profile

Your profile page at vorrex.fit/u/[your handle] can be opened by anyone with the link, including people without an account. It shows your @handle, profile photo and bio, and the month you joined. Unless you turn on Private in Settings, it also shows your workout count, total volume, current streak, PR count and estimated one-rep max for your top lifts. Profile pages are marked so search engines do not index them. Your real name and email are never shown there.

Visible to other Vorrex users

• Display name, @handle and profile photo — in Hubs you share, direct messages, the feed and leaderboards
• Posts you share to the feed — the global feed is visible to all signed-in users, unless your profile is Private
• Hub posts and comments — visible to members of that Hub. Every athlete is added to the official Vorrex hub, so your comments and reactions there are visible to everyone in it
• Weekly training volume — ranked with your @handle and photo on the global leaderboard, and on the leaderboard of each Hub you belong to
• Workout and PR shares — visible to the person, Hub or feed you share them with
• Online presence — visible to users who can message you

Never visible to other users

• Your email address
• Your age, sex, height, body weight, goals and injuries — unless you put them in a post yourself
• Your individual workout logs, nutrition logs and body measurements — unless you share them
• Your health-platform data and readiness score
• Your coach chat
• Your billing information or subscription status
• Who you have blocked or muted, and reports you have submitted

Direct messages are visible only to you and the recipient. Vorrex staff do not read private messages in the ordinary course of business, but may access message content if required by law or to investigate a report.

Your account data is stored with Supabase. We use encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel only.

While we implement reasonable security measures, no method of transmission over the internet is 100% secure.

We keep your data while your account is active. Coach chat is stored on your phone, not on our servers, and is removed when you delete the app.

When you delete your account, we remove it from our live systems immediately: your profile, logs, plans, posts, comments, reactions, follows, photos and direct messages. Direct messages are removed for both people in each conversation. Hubs you own pass to another member, or are deleted if you were the last one. If a stored file cannot be removed automatically, we remove it by hand within 30 days. A subscription bought on vorrex.fit is cancelled at the same time; an Apple or Google subscription is not, and must be cancelled in your store settings.

Backups. Copies of the database are kept in encrypted backups for up to 90 days and then expire. We do not restore deleted accounts from them.

Analytics events are kept for 90 days.

Payment records are kept by Apple, Google or Stripe under their own policies.

To delete your account, use Settings → Delete account in the app, vorrex.fit/delete-account, or email privacy@vorrex.fit.

Depending on your location, you may have the right to:

• Access and portability — download your data at any time as JSON or CSV from vorrex.fit → Account → Export data, or ask us for a copy
• Correction — update inaccurate or incomplete data directly in the app
• Deletion — delete your account yourself (section 8) or ask us to
• Objection — object to certain types of processing, such as usage analytics (Settings → Share usage data)

To exercise any of these rights, contact us at privacy@vorrex.fit. We will respond within 30 days.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Setting up a profile requires an age of 13 or older. If you believe a child under 13 has provided us with personal data, please contact us immediately at privacy@vorrex.fit and we will delete the account and associated data promptly.

The Vorrex website does not use advertising or tracking cookies. Your browser's local storage holds:

• Your sign-in session — keeps you logged in to the portal. This is essential and cannot be turned off while you use the portal.
• Preferences — your theme, recent searches, and your choice on the cookie notice.

Vercel Analytics counts page views without cookies. Sentry error diagnostics may use session storage for the length of a visit (section 2).

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via an in-app notice at least 14 days before they take effect. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Vorrex LLC
Email: privacy@vorrex.fit